Service Standard

Service standards publicly state the level of performance that you can expect from Andy Wong Professional Accountant Corporation under normal circumstances. Service standards support our commitment to you for integrity and accountability.

Services Commitment Service Standard
T1 Personal income tax preparation Complete your tax return and notify you of its readiness for E-filing 4 working days
T2 Corporate tax preparation Complete your tax return and notify you of its readiness for E-filing 10 working days
Compilation engagement Complete your financial statements, and T2 return and notify you of its readiness for E-filing 15 working days
Review engagement Complete your financial statements, and T2 return and notify you of its readiness for E-filing 25 working days
Consulting engagement Any service not involving tax or financial statement preparation Negotiated
Your voice message, text or email received Prompt response to all messages received during a working day. Evening and weekend messages are considered received the next working day Same working day or within 7 working hours.